Privacy Policy

This Privacy Policy applies to the services of maison elire. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information 
  • IP address and device information
  • Website activity and browsing behavior

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders efficiently
  • To provide customer support and respond to inquiries
  • To send order updates, confirmations, and important service information
  • To improve our website, services, and customer experience
  • To prevent fraud and ensure secure transactions
  • To send marketing communications (only if you have opted in)

3. Sharing of Information

We only share your data with trusted third parties when necessary, such as:

  • Payment providers to securely process transactions
  • Shipping and logistics partners to deliver your order
  • Service providers that help us operate our website and business

We do not sell or rent your personal data to third parties.

We may disclose information if required by law or to protect our legal rights.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes and enforce our agreements

5. Cookies

Our website uses cookies to:

  • Improve website functionality
  • Analyze website traffic and user behavior
  • Personalize your shopping experience
  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Object to data processing
  • Request data portability

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

All payments are processed through secure, encrypted payment providers.

8. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of these external websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page, and continued use of our website implies acceptance of the updated terms.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Business Name: maison elire
Email: info@maisonelire.com