Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of maison elire. By accessing our website and placing an order, you agree to be bound by these terms.

1. Applicability

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Product Information

We strive to ensure that all product descriptions, images, and information are accurate and up to date. However:

  • Minor variations may occur due to screen settings or production differences

  • Typographical errors or inaccuracies may occasionally happen

  • We reserve the right to correct any errors without prior notice

No rights can be derived from obvious mistakes or inaccuracies.

3. Orders & Payments

  • Orders are processed only after full payment has been received

  • We offer multiple payment methods, which may vary depending on your location

  • It is the customer’s responsibility to ensure that their selected payment method is valid and available

We reserve the right to cancel or refuse any order at our discretion.

4. Processing & Delivery

  • Processing time: 1–3 business days

  • Estimated delivery time: 5–10 business days (depending on destination)

All orders are shipped directly from our international fulfillment partners. As a result:

  • Delivery times may vary

  • Orders may be shipped in separate packages

  • Delays may occur due to customs or external factors beyond our control

5. Returns & Cancellations

Please refer to our Return Policy for detailed information regarding returns, refunds, and cancellations.

6. Liability

  • We are not liable for lost or damaged packages once tracking confirms delivery to the address provided

  • Customers are responsible for entering the correct shipping information

  • maison elire is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances

7. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Branding

is the property of maison elire and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have a complaint, you may contact us at:

Email: info@maisonelire.com

We aim to respond to all inquiries within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.

10. Amendments

maison elire reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon publication on the website.