Shipping & Delivery Policy
At maison elire, we aim to deliver your order as efficiently and reliably as possible. Below you will find all relevant information regarding our shipping and delivery process.
1. Processing Time
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Orders are processed within 1–3 business days
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Once your order has been shipped, you will receive a confirmation email with tracking information
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Orders are not processed on weekends or public holidays
2. Estimated Delivery Time
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Average delivery time: 5–10 business days, depending on your location
Please note:
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Delivery times are estimates and not guaranteed
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Delays may occur due to high demand, logistics disruptions, or customs procedures
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Orders may arrive in separate shipments if sourced from multiple suppliers
3. Shipping Method & Origin
All orders are shipped directly from our international fulfillment partners.
As a result:
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Your order may be shipped from overseas warehouses
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Additional customs duties, import taxes, or handling fees may apply depending on your country
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These charges, if applicable, are the responsibility of the customer
4. Shipping Costs
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Shipping costs are calculated at checkout
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Prices may vary depending on destination, package weight, and shipping method selected
5. Delivery Responsibility
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Once tracking shows that a package has been successfully delivered, responsibility transfers to the customer
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maison elire is not responsible for lost or stolen packages after confirmed delivery
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Customers are responsible for providing accurate shipping information
Any errors in the shipping address must be reported within 24 hours of placing the order.
6. Delays & External Factors
We are not responsible for delays caused by:
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Customs clearance processes
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Courier service disruptions
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Weather conditions or unforeseen logistical issues
However, we will always do our best to assist you if any issues arise.
7. Contact
For any questions regarding shipping or delivery, please contact us:
Email: info@maisonelire.com